Assistant Restaurant Manager Job at Patisserie Vanessa, New York, NY

M3FjeG54QitlRlhlMjE1d0s0a1EvNE0yUkE9PQ==
  • Patisserie Vanessa
  • New York, NY

Job Description

The Front of House Assistant Manager will be driving all day-to-day FOH activities as per the company’s luxury Pâtisserie standards and specific brand direction.

This position closely supports the owners and enforces the brand guidelines in fully consistent, organized, proactive manner.

The successful candidate will bring several years of relevant experience with a successful track record, be passionate about customer service, and self-driven.

An interest in gastronomy, Pâtisserie and/or French arts & culture is important. French language knowledge is a big plus but not mandatory.

SPECIFIC RESPONSIBILITIES:

Including but not limited to the following, and subject to change based on evolving business priorities:

  • Ensure appearance and organization in line with company standards: merchandising, cleanliness, product availability, etc
  • Train and monitor staff to ensure guidelines are followed, including opening/closing checklists 
  • Ensure product and service communications from team to customers are fully in line
  • Anticipate and manage rushes at the counter to maximize customer satisfaction and experience
  • Provide staff feedback and address any service issues promptly
  • Execute new product launches 
  • Nurture smooth guest flow throughout the dining room
  • Ensure smooth execution of pre-orders
  • Communicate effectivley with Owners, FOH and BOH
  • Monitor inventory levels of drinks and supplies, place weekly orders 
  • Maintain consistent cleanliness and organization of the front of house area

SKILLS & EXPERIENCE REQUIRED:

- Excellent communication and interpersonal skills to interact effectively with guests and staff

- Understanding of luxury requirements and nuances in a hospitality setting

- Strong leadership abilities to work with a FOH team to ensure a consistent guest experience 

- Detail-oriented with a focus on maintaining high service standards and developing business & clientele

- Ability to multi-task with confidence 

- Ability and excitement to open shop in the AM and work in the action with the team while overseeing such team and operations

- Prior relevant experience in a restaurant or hospitality setting, preferably with supervisory experience, with successful track record

- Knowledge of POS systems and restaurant operations

- Availability to work varying shifts, including weekends and holidays 

Job Tags

Full time, Shift work,

Similar Jobs

Max Trans Logistics

Freight Broker Job at Max Trans Logistics

 ...a single point of contact for your customers, ensuring their freight is delivered safely with maximum confidence and minimum stress...  ...Displays both autonomy and team collaboration Prior experience in logistics is a plus Benefits MaxTrans Logistics began... 

Whiskey River Ankeny

Bar Manager Job at Whiskey River Ankeny

 ...Whiskey River Ankeny in Ankeny, IA is looking for one bar manager to join our team. We are located on 1350 Southwest Vintage Parkway. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities Manage all areas of the bar including inventory levels... 

Surface Experts

Cabinet Maker Job at Surface Experts

 ...Experience working with tubs and showers, tile, countertops and cabinets is a plus. The training process is extensive so we are only...  ...License (Required) Work Location: ~ In person Cabinet Maker We are looking for someone who has experience in cabinetry... 

Apptad Inc

Jr. Cyber Security Engineer Job at Apptad Inc

 ...Job Description Title- Jr. Cyber Security Engineer Location-New York City, NY Duration- 12 months Overview We are seeking a skilled Cybersecurity Engineer with expertise in endpoint security technologies to join our team. The ideal candidate... 

Vevo

Director, East Coast Sales Job at Vevo

 ...connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music...