The Front of House Assistant Manager will be driving all day-to-day FOH activities as per the company’s luxury Pâtisserie standards and specific brand direction.
This position closely supports the owners and enforces the brand guidelines in fully consistent, organized, proactive manner.
The successful candidate will bring several years of relevant experience with a successful track record, be passionate about customer service, and self-driven.
An interest in gastronomy, Pâtisserie and/or French arts & culture is important. French language knowledge is a big plus but not mandatory.
SPECIFIC RESPONSIBILITIES:
Including but not limited to the following, and subject to change based on evolving business priorities:
SKILLS & EXPERIENCE REQUIRED:
- Excellent communication and interpersonal skills to interact effectively with guests and staff
- Understanding of luxury requirements and nuances in a hospitality setting
- Strong leadership abilities to work with a FOH team to ensure a consistent guest experience
- Detail-oriented with a focus on maintaining high service standards and developing business & clientele
- Ability to multi-task with confidence
- Ability and excitement to open shop in the AM and work in the action with the team while overseeing such team and operations
- Prior relevant experience in a restaurant or hospitality setting, preferably with supervisory experience, with successful track record
- Knowledge of POS systems and restaurant operations
- Availability to work varying shifts, including weekends and holidays
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