The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Summary Are you a creative and driven professional with a passion for developing innovative meat products? Join our team as a Food Scientist and lead the charge from concept ideation through commercialization. Be at the forefront of innovation, quality improvement, and...
...function conducts processing operations related to production of organic chemicals using synthetic chemical methods and related support... ...of the principles and techniques of organic and analytical chemistry. BS/BA in Chemistry or related field is generally preferred....
...dedicated routes and work with the same customers every day. Haul automotive parts in dry van trailers with newer day cabs. Haul... ...and detention pay. ~$5,000 sign-on bonus for experienced drivers. ~ Safety and performance bonuses of up to $600 per quarter....
...professionals in North Charleston, SC. Apply via Lensa today! Software Tester Job Category: Information Technology Time Type: Full... ...Information Systems or related field of study and 5+ years experience in software testing, or any combination of education and...
...Legal Assistant Part-time A respected law firm in San Antonio is seeking a detail-oriented and proactive Legal Administrative Assistant... ...in PerfectLaw Process invoices, reimbursements, and manage billing communication Track budgets, reconcile credit cards, and work...