A leading property development company in Irvine, CA is looking for a Customer Service Representative to join their team due to continued growth. This is a temporary-to-hire opportunity. As a Customer Service Representative, you will be responsible for assisting customers by providing product and service information, resolving issues, and supporting order processes-all in a fast-paced, team-oriented environment.
Pay: $20-$23/hour
Schedule: Onsite | Monday-Friday | 8:00 AM-5:00 PM
Manage a high volume of customer service calls, emails, texts, and voicemails
Answer incoming calls from new and existing customers in a professional and courteous manner
Provide accurate information to customers, including verifying requests, answering questions, and offering support
Identify opportunities for improving the customer experience and assist in implementing solutions
Support additional projects and administrative tasks as needed
2-5 years of related customer or client service experience
Bachelor's degree preferred, but not required
Comfortable interacting with people at all levels, both over the phone and in person
Bilingual in English and Spanish (or another second language) is strongly preferred to support a diverse customer base
If you're customer-focused, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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