Document Specialist Job at Russell Tobin, Owensboro, KY

MktNL21SSjZjbC9kMjFOK0pvOFYvSUk0VEE9PQ==
  • Russell Tobin
  • Owensboro, KY

Job Description

Russell Tobin & Associates is currently seeking a Document Specialist/Customer Service , 6+ Months Contract role for one of our Fortune 500 clients, for 100% Remote. Apply today for immediate consideration.

Position: Document Specialist/Customer Service

Location: Owensboro, KY

Duration: 6+ months, with possible extension

Pay rate: $22.00-24.00/hr on w2

JOB SUMMARY:

Primary Duties and Responsibilities:

  • Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area.
  • Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support.
  • Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
  • Processing income checks and packages for Assumptions and Subordinations.
  • Mailing out packages for Assumptions and Subordinations.
  • Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations.
  • They will be expected to Complete checks same day, scan all packages same day and stay within SLA.
  • There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email.
  • Internal face-to-face with peers and on-site management.

Required skills:

Great customer service and communication skills, ability to work in a high-pressured environment, ability to multi-task, great teamwork

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Tags

Contract work, Immediate start, Remote job,

Similar Jobs

Cibola General Hospital

FULL TIME - Psychiatric Mental Health Nurse Practitioner (PMHNP) Job at Cibola General Hospital

 ...JOB SUMMARY The duties of a Psychiatric Mental Health Nurse Practitioner (PMHNP) mid-level provider include, but are not limited to, providing accurate mental health assessment, diagnosis, treatment, consultation, education and follow-up care to patients suffering from... 

YMCA Camp Burgess and Hayward

Outdoor Educator Job at YMCA Camp Burgess and Hayward

SPRING OUTDOOR EDUCATION JOB DUTIES: Lead environmental education classes and teambuilding programming with confidence, accuracy, and enthusiasm. Facilitate the safe use of our low ropes challenge course and rock wall. Help facilitate the safe use of our high ropes... 

Express Employment Professionals Tysons, VA

Practice Administrator Job at Express Employment Professionals Tysons, VA

A high volume gastroenterology procedural center in Annandale, VA is looking for a seasoned Practice Administrator. The ideal candidate will have had administrative leadership experience in a hospital or surgical center setting. Duties and Responsibilities Provides...

Seattle Fish Company & Lombardi Brothers Meats

Sales Support Representative Job at Seattle Fish Company & Lombardi Brothers Meats

 ...The role of Sales Support Representatives serves as a reliable support system for our sales team and customer base. Sales Support is crucial to our sales cycle by providing continuous support for sales reps through detailed administrative tasks, accurate research and reporting... 

Allied Staff Augmentation Partners, Inc. ( ASAP, Inc. )

Aviation Project Manager Job at Allied Staff Augmentation Partners, Inc. ( ASAP, Inc. )

 ...Job Title: Aviation Project Manager Locations: Atlanta, Cartersville, Augusta, or Savannah, GA Job Type: Full-Time Work Arrangement: On-Site C2C: Not Accepted Local Candidates Preferred Position Overview We are seeking an experienced and highly...