Job Description

Responsibilities:

Provides documents to customers when requested – spec sheet, raw material specifications (Origin, quality, standards of ingredients used in production), Audit Certificates (Audit Checklist, Certificate of Analysis – lab tests), letter of guarantee, etc.

• Develops and maintains Hazard Analysis and Critical Control Point (HACCP) food safety plans, and prerequisite programs such as Sanitation, Good Manufacturing/Distribution Practice (GMP)'s for food storage and distribution, Food Defense, Recall, Allergen and Supplier Verification (Vendor's Program)

• Verifies imported products’ labeling and ingredients; assure they are in compliance with US regulations.

• Prevents defects by investigating non-conformities, their root causes, and implementing corrective actions

• Ensures all required documents are ready as scheduled for audits, HACCP verifications, and equipment calibrations

• Identifies solutions by analyzing product quality and food safety issues

• Investigates customer complaints about quality discrepancies and takes corrective actions; responds to customers in a timely manner

• Conducts monthly internal audits to discover any quality discrepancies; works closely with warehouse management to adapt corrective actions in time.

• Researches import regulations and required documents for products under USDA/APHIS/FSIS jurisdiction

• Assists in facility food safety internal audits as well as manages third party audits.

• Works with the appropriate management personnel to audit and approve the selected co-packers, suppliers, and storage facilities. Conducts monthly internal audits and works closely with warehouse management to implement any corrective actions.

• Ensures documentations for audits, equipment calibration, and HACCP related verification records are completed as scheduled.

• Develops and maintains Hazard Analysis and Critical Control Point (HACCP) plans and other prerequisite food safety programs such as Sanitation, Good Manufacturing/Distribution Practice (GMP)'s for food storage and distribution, Food Defense, Recall, Allergen and Supplier Verification (Vendor's Program).

• Implements, maintains, and improves all quality systems (i.e. HACCP, FSMA GFSI, Pest, Sanitation etc).

• Develops, maintains, and revises updates of all Quality and Food Safety SOPs.

• Oversight of facility pest control programs to include in-house program and contracted program from external service providers.

• Receives and companies with inspectors from governmental agencies (e.g., USDA, Local Health Department) for onsite inspection.

• Travels frequently to support other branches to solve their safety related issues.

• Attends Company events and functions outside of normal working hours

• Attends semiannual inventory count on designated day, possibly on a weekend

• Other duties as assigned

Knowledge and Skills:

• Knowledge of food safety procedures

• Demonstrates basic Microsoft Office proficiency

• Demonstrates strong organizational skills and attention to detail

• Possesses basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.

• Has strong communications and interpersonal skills

• Has strong customer service and problem-solving skills

• Knowledge of Japanese foods and liquors preferred

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