Hotel Guest Service Agent FULL TIME Job at Quality Inn and Suites, Orlando, FL

MmFZM2xoTjdlRlhiMVZaNkpJOFMrSTQ4VEE9PQ==
  • Quality Inn and Suites
  • Orlando, FL

Job Description

Hotel Guest Service Agent FULL TIME Location Orlando, FL (Florida Center area) :

Front Desk Agent

Serves guests by completing registration; controlling room assignments.

Welcomes guests by greeting them; answering questions; responding to requests.Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures;issuing door cards, conducting bucket checks.Establishes credit by verifying credit cards or obtaining cash.Directs guests to room by showing location on hotel map; mat be asked to assist with luggage.

Monitors emails of incoming reservations.

Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping,business, and travel.Maintains records by entering room and guest account data.Collects revenue by entering services and charges; computing bill; obtaining payment.Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.Secures guests' valuables by placing valuables in safe deposit box.Contributes to team effort by accomplishing related results as needed.Assist in training new team members.Enroll guests into our Choice Privileges program.

Light Housekeeping duties in common areas and security property walks as neededAvailable to work all shifts and may include extended hoursAble to push and pull 25 to 50 lbs for short distances.Bilingual (Spanish/English) is a plusMust maintain proper attire and appearance in accordance with Jasmin Hospitality handbook

Experience with Choice Advantage a plus.

Skills/Qualifications:Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, DataEntry Skills, ListeningNOTE: This is not an exclusive or exhaustive list of all job functions that this position may be asked to perform.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, All shifts, Flexible hours, Shift work, Weekend work, Day shift,

Similar Jobs

Apptad Inc

ETL Tester Job at Apptad Inc

 ...Job Description: Design and execute comprehensive ETL and Datawarehouse test plans to ensure data accuracy and integrity. Analyze data flows and transformations to validate ETL processes. Develop and maintain automated test scripts using Selenium and... 

Northrop Grumman

Tooling Engineer 3/4 Job at Northrop Grumman

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: NoneTRAVEL: Yes, 25% of the Time**Description**At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world... 

E-Solutions INC

Clinical Research Coordinator Job at E-Solutions INC

 ...Title: Clinical Research Coordinator Location: Burlingame, CA Job Type: Fulltime Responsibilities Coordinate clinical technology validation studies, leading operational planning and day-to-day management of research execution. Manage subject... 

Johns Hopkins Medicine

Radiology Assistant Job at Johns Hopkins Medicine

 ...resource for education and research based on world-class CT imaging. Johns Hopkins is currently searching for a full-time Radiology Assistant to join our team. As a Radiology Assistant you will provide clinical, technical and customer service assistance to radiology... 

Happy Valley Casino

Casino Dealer Student: NOW ENROLLING Job at Happy Valley Casino

Ready to Shuffle Up Your Future? Train to Become a Casino Dealer! Love fast-paced environments, meeting new people, and working where the action is? Get the skills you need to launch a fun, flexible, and high-paying career in the casino industry with our Dealer School...