Logistics Coordinator Job at MCoBeauty, New York, NY

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  • MCoBeauty
  • New York, NY

Job Description

Job Summary:

We are seeking a highly organized and detail-oriented Logistics Coordinator to manage multi-brand order processing, inventory management, and various system processes within the NetSuite ERP platform. The ideal candidate will play a key role in ensuring smooth logistics operations, including coordinating the timely and accurate flow of goods, inventory tracking, order fulfillment, and system integration to support business operations.

Key Responsibilities:

Order Management:

o Process customer orders from receipt to shipment using the NetSuite ERP system.

o Monitor order status and update customers on delivery schedules.

o Coordinate with the sales, warehouse, and customer service teams to ensure accurate and timely order fulfillment.

o Address and resolve any order discrepancies or issues with customers or suppliers.

o Track backorders and ensure proper communication with stakeholders.

Inventory Management:

o Monitor inventory levels and coordinate replenishment with purchasing teams to prevent stockouts or overstocking.

o Maintain accurate inventory records in the NetSuite ERP system, ensuring real-time updates.

o Conduct regular cycle counts and assist with annual physical inventory audits.

o Analyze inventory reports and provide recommendations for inventory optimization.

System Processes in NetSuite ERP:

o Input, update, and track logistics data, including orders, shipments, and inventory, in the NetSuite ERP system.

o Ensure seamless integration between different functions, such as sales, purchasing, and warehouse management, within the ERP system.

o Generate and analyze various reports in NetSuite, providing insights into logistics performance, inventory turnover, and order processing.

o Troubleshoot and resolve any system-related issues, collaborating with the IT team as needed.

Shipping & Receiving Coordination:

o Work with freight carriers, warehouses, and distribution centers to ensure timely and accurate shipping and receiving of products.

o Monitor and track shipments to ensure deliveries are made on time and in full.

o Ensure all necessary documentation (invoices, shipping labels, customs documentation, etc.) is properly prepared and filed.

Collaboration & Communication:

o Work closely with internal departments (sales, procurement, warehouse) to ensure smooth and efficient logistics operations.

o Coordinate with external vendors, suppliers, and shipping partners to ensure timely delivery and quality control.

o Provide customer service and support by addressing inquiries regarding orders, delivery status, and inventory.

Process Improvement:

o Identify opportunities for process improvements within the logistics and order management functions.

o Recommend and implement process changes to enhance efficiency, reduce costs, and improve customer satisfaction.

Skills & Qualifications:

· Education: Bachelor’s degree in Supply Chain Management, Business Administration, or a related field preferred.

· Experience:

o 2-3 years of experience in logistics, order management, or supply chain coordination.

o Experience with NetSuite ERP or similar ERP systems is highly preferred.

· Technical Skills:

o Proficiency with NetSuite ERP, Microsoft Office Suite (Excel, Word, Outlook).

o Strong understanding of order management, inventory control, and logistics processes.

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