Medicare Customer Service Specialist Job at Kelly Professional & Industrial, Avon, CT

MktVeG5SNTllMWpmMVZkK0lJRVUrWU05Umc9PQ==
  • Kelly Professional & Industrial
  • Avon, CT

Job Description

Now Hiring: Customer Service Representative (Medicare Focused) | Contract-to-Hire Opportunity

Location: Avon, CT 06001 | Pay: $18/hour

Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you!

We're seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment.

What You'll Do:

  • Provide outstanding support via phone and email with empathy, patience, and professionalism
  • Assist members with insurance claims, Medicare & Part D questions, and prescription issues
  • No prior Medicare customer service needed, will accept applicants with strong customer service / call center background
  • Serve as the liaison between members, providers, pharmacies, and insurance carriers
  • Navigate databases and systems efficiently (basic computer skills required)
  • Document interactions and follow up to ensure resolutions
  • Stay organized and adaptable in a dynamic team setting

Schedule & Details:

  • Location: Avon, CT 06001
  • Pay: $18 per hour
  • Hours: 10:00 AM – 6:00 PM, (Monday–Friday)
  • Lunch: Choose 30 or 60 minutes (unpaid)
  • Work Week: 35–37.5 hours based on lunch choice
  • Training: Compliance training required

What We're Looking For:

  • Strong customer service background
  • Excellent verbal and written communication
  • Working knowledge of insurance/Medicare terminology preferred
  • Proficiency in Outlook, Word, and Excel
  • Problem-solving mindset and collaborative spirit
  • Ability to multi-task, adapt, and follow up with precision
  • Experience working with a senior population is a plus!

Perks That Set Us Apart:

  • Free lunch benefit — up to $20/day covered
  • Be part of a mission-driven team focused on making a difference for Medicare participants
  • Immediate interviews available — we're ready to hire!

If you're ready to bring your skills to a role where compassion meets action, apply now — we’re excited to hear from you!

Job Tags

Hourly pay, Permanent employment, Full time, Contract work, Temporary work, Immediate start, Monday to Friday,

Similar Jobs

Home Source 247

Kitchen & Bath Designer with Sales Job at Home Source 247

 ...we are a one-stop shop for home improvements, specializing in kitchens, bathrooms, floors, windows, closets, and complete remodeling....  ...Position Summary: We are seeking a dynamic Kitchen and Bath Designer who is equally passionate about design, customer experience, and... 

Siegfried Rivera

Litigation Associate Job at Siegfried Rivera

 ...litigation cases with senior partner support (attend hearings, depositions, mediations, and manage cases). This role offers hybrid or remote work options after the initial training period, competitive compensation with an annual bonus potential and a comprehensive... 

Bespoke Careers

Senior Landscape Architect Job at Bespoke Careers

 ...This award-winning landscape architecture practice have a portfolio that spans the Globe. They are looking for a creative, passionate,...  ...be working closely with senior partners to develop and deliver design concepts. They offer long-term opportunities and room to develop... 

Colonial Life

Manger in training Job at Colonial Life

 ...our team. No experience required. We will provide you with the training and support to obtain your state health and life Insurance license...  ...Benefits : ~ Flexible schedule Shift : ~ Day shift Ability to Commute : ~ Campbell, CA 95008 (Required... 

International Leadership of Texas

Specialized Learning Classroom Teacher (SPED) Job at International Leadership of Texas

 ...Ability to instruct students and manage moderate to severe behavior Knowledge of common learning characteristics of students with autism, intellectual disabilities and emotional disabilities. Strong organizational, communication, and interpersonal skills...