Program Support Specialist - 93761 Job at Swoon, Frisco, TX

MjZVMW1SSitjMTdSMWxGNktvOGIrSWc2UlE9PQ==
  • Swoon
  • Frisco, TX

Job Description

Are you a master of organization, a documentation wizard, and a process improvement enthusiast? If so, we want YOU to be part of our dynamic team in Frisco, TX!

We’re on the lookout for a detail-driven Operations Program Support Specialist who thrives in fast-paced environments and loves bringing order to chaos. This is your chance to make a real impact by streamlining workflows, enhancing operational efficiency, and supporting cross-functional teams with your top-notch skills.

🌟 What You’ll Do:

  • Keep operations running smoothly by tracking and documenting tasks and workflows
  • Maintain clean, organized electronic filing systems with precision
  • Be a problem-solver by supporting resolution efforts for service gaps
  • Create folders, manage data inputs, and prepare essential documentation
  • Collaborate across departments to improve and simplify processes
  • Follow up on outstanding tasks to ensure nothing falls through the cracks
  • Deliver stellar internal customer service with clear, professional communication
  • Use tools like SharePoint , Excel , Word , and Outlook to get the job done

💻 Your Tech Toolkit:

  • Excel: Intermediate to advanced skills
  • Word & Outlook: Confident and capable
  • SharePoint: You know your way around
  • PowerPoint: Bonus points if you’ve got it!
  • Familiarity with file naming conventions and folder management

✅ What You Bring:

  • Laser-sharp attention to detail and organizational prowess
  • Proven ability to document, track, and follow up like a pro
  • Understanding of process flows and improvement strategies
  • Excellent written and verbal communication skills
  • Flexibility, adaptability, and a customer-first mindset
  • Experience in resolution support or a similar role is a plus

Job Tags

Similar Jobs

Insight Global

Office Administrator Job at Insight Global

 ...tracking, invoicing, taking payments, or light bookkeeping experience ~ Comfortable interacting directly with customers, typically contractors and builders ~ Experience supporting a sales team with customer service, ordering, recording business transactions, etc.... 

Étoile Academy Charter School

Kindergarten Teacher Job at Étoile Academy Charter School

 ...toile Academy teachers are responsible for executing on the mission by ensuring that all students improve academically and demonstrate our core values. Teachers are responsible for providing high-quality, data-driven instruction to all learners. They are responsible... 

Butler/Till

Senior SEO Specialist Job at Butler/Till

 ...The Senior SEO Specialist leads the development, execution, and ongoing refinement of strategic SEO initiatives across the agencys client portfolio. With deep expertise in keyword research, technical SEO, content optimization, and performance analytics, this individual... 

Samsung Electronics America

Sr. Product Manager, Mobile Gaming Cloud Job at Samsung Electronics America

The North America Services Business (NASB) develops services across Samsungs mobile, digital, and TV ecosystems. Our mission is to inspire and engage users with interactive and imaginative experiences. This position will be responsible for defining and building on ...

FourKites, Inc.

AI & Frontier Model Scientist - Phd Fresh Graduate Job at FourKites, Inc.

 ...About the Role We are seeking a talented AI Frontier Model Scientist who has recently completed their PhD to join our cutting-edge team. This position is specifically designed for fresh PhD graduates looking to apply their research expertise in a dynamic industry setting...