Job Description

POSITION SUMMARY

The Residential Loan Processor is responsible for the support functions of the Credit Department as outlined below.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review residential loan application packages for accuracy and completeness for processing.
• Prepares the required loan disclosures pertinent to the loan request
• Requests appraisal, appraisal review, final inspection and/or other required reports in order to process loan packages
• Obtains credit report and flood determination for all clients.
• Perform compliance searches to determine if there is adverse media/derogatory information about the client or their respective company.
• Obtain approval from BSA/AML Officer.
• Ensure the lending team is updated throughout the loan process
• Obtain and resolve any pending conditions in order to have the loan underwritten
• Request underwriting conditions upon loan approval; obtain “clear to close” status
• Prepare denials, counter-offers and change of circumstances forms when necessary.
• Prepare re-disclosures when necessary.
• Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Division and Information Security Division
• Attend and/or complete all required training as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Home Mortgage Disclosure Act (HMDA) compliance
• Filing, copying, faxing or scanning of any departmental documents, reports or materials
• Assist colleagues with projects or tasks when needed
• Communicate effectively with others
• Perform other related duties as required to accomplish the objectives of the position

EDUCATION AND/OR EXPERIENCE

Minimum three to five years of recent mortgage processing and Banking experience required. High school diploma or general education degree (GED) required; college degree preferred. Equivalent experience may be considered.

OTHER SKILLS/QUALIFICATIONS

• Ability to effectively present information and respond to questions from directors, managers, clients (both internal and external) and the general public; excellent interpersonal skills
• Proficient ability to communicate in English, verbally and in writing; Portuguese and Spanish highly recommended, and in some departments required
• Strong analytical and organizational skills with attention to detail
• Proficient in various computer software and banking applications
• In depth knowledge of all bank policies, procedures and compliance requirements
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to ensure confidentiality, security and safekeeping of bank and customer information
• Is consistently at work and on time; Ensures work responsibilities are covered when absent
• Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; ability to multitask
• Displays original thinking and creativity; self-starter; generates suggestions for improving work.
• Treats others with respect and consideration regardless of their status or position.
• Demonstrates accuracy and thoroughness
• Must be accustomed to professional, business office environment in manner and dress code.
• Must demonstrate excellent human relations skills with customers and bank associates.
• Must be willing to participate as a team member and eager to tackle new assignments.

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