Senior Warehouse Manager Job at Luckin Coffee, Secaucus, NJ

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  • Luckin Coffee
  • Secaucus, NJ

Job Description

Job Summary:

This role is responsible for overseeing all warehouse operations, ensuring efficient inventory management, safety compliance, and seamless coordination with internal and external stakeholders. The Senior Warehouse Manager will lead a team to optimize warehouse processes, reduce operational costs, and maintain high standards of accuracy and productivity.

Responsibilities

Warehouse Operations Management:

  • Oversee daily warehouse operations across company-owned and third-party warehouses, including receiving, storage, picking, packing, and shipping.
  • Ensure compliance with safety regulations and maintain a clean, organized, and hazard-free work environment.
  • Implement and monitor KPIs to measure warehouse performance and efficiency.

Inventory Control:

  • Manage inventory accuracy through regular cycle counts, audits, and reconciliation.
  • Optimize space utilization and layout design to improve workflow and reduce handling costs.
  • Coordinate with procurement and demanded planning teams to align inventory levels with demand forecasts.

Team Leadership:

  • Lead, train, and mentor warehouse staff to ensure high performance and adherence to company policies.
  • Schedule shifts, assign tasks, and monitor productivity to meet operational goals.
  • Foster a collaborative and safety-conscious work culture.

Process Optimization:

  • Continuously evaluate and improve warehouse processes to enhance efficiency and reduce operational costs.
  • Implement automation tools or warehouse management systems (WMS) to streamline operations.
  • Analyze data to identify trends and propose actionable improvements.

Stakeholder Coordination:

  • Collaborate with logistics, procurement, and customer service teams to ensure timely order fulfillment.
  • Liaise with external partners (e.g., carriers, suppliers) to resolve shipping delays or quality issues.
  • Provide regular reports to senior management on warehouse performance and challenges.

Compliance & Risk Management:

  • Ensure adherence to local, state, and federal regulations (e.g., OSHA, DOT).
  • Develop contingency plans for disruptions in supply chain or warehouse operations.

Qualifications

  • 5+ years of progressive experience in warehouse management, including at least 2 years in a leadership role.
  • Proven track record in managing large-scale warehouse operations and teams.
  • Proficiency in warehouse management systems (WMS) and ERP software (e.g., SAP, Oracle).
  • Hands-on experience with warehouse equipment, including pallet jacks and high-reach forklifts (valid certification required).
  • Bilingual in English and Mandarin Chinese.
  • Strong analytical skills with experience in data-driven decision-making.
  • Excellent leadership, communication, and conflict-resolution skills.
  • Knowledge of lean management principles and process improvement methodologies.
  • Ability to work under pressure and meet tight deadlines in a fast-paced environment.

Job Tags

Local area, Shift work,

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