Job Description

Job Title: Client Partner – (Farming + Hunting) into Software Services/Solutions sales in retail domain

Location: Atlanta GA (Hybrid – Occasional Travel Required)

Experience Required: 6–15 Years (Minimum 3 Years in Retail Software Services Sales)

Employment Type: Full-Time // Permanent

About the Role

We are seeking a dynamic and results-driven Client Partner – Retail IT Services (Hunting + Farming) to join our client’s team. This role is a strategic blend of Hunting (30%) and Farming (70%) responsibilities, focused on driving revenue growth through both new client acquisition and expansion of existing retail accounts.

The ideal candidate will come from a services-based IT background , with a proven track record of selling software solutions/services to retail clients . You will be responsible for managing client relationships, identifying new business opportunities, and ensuring customer satisfaction by aligning technology solutions to business needs.

Key Responsibilities

• Client Relationship Management: Manage and grow existing retail client relationships, ensuring high satisfaction and retention.
• New Business Development (30%): Go-to-Market, Identify, pursue, and close new opportunities within the retail sector, leveraging a consultative sales approach.
• Account Farming (70%): Upsell and cross-sell additional services within existing accounts. Maintain a deep understanding of client needs and industry trends.
• Sales Strategy & Execution: Develop and execute strategic account plans to meet revenue and growth targets.
• Stakeholder Engagement: Build strong relationships with senior client stakeholders (C-level, Directors, VPs) and internal delivery teams to ensure alignment.
• Solution Selling: Work closely with pre-sales and delivery teams to shape and propose tailored IT solutions (e.g., digital transformation, cloud, data analytics, application services).
• Market Intelligence: Stay updated on the latest industry trends, competitor strategies, and customer needs in the retail domain.
• Travel: Willing to travel occasionally to client locations for meetings, presentations, and relationship building.

Experience:

• 6–15 years of total experience in IT-Software Solutions and services sales
• Minimum 3 years of recent experience selling software services to retail clients
• Prior experience working in Global IT Services and Consulting Firms/ Large-Scale System Integrators (Sis).

Domain Expertise:

• Strong understanding of the retail sector and its technology landscape
• Proven ability to align IT solutions with retail business challenges

Skills:

• Strong communication, negotiation, Sales and presentation skills
• Ability to build rapport with stakeholders at all levels
• Strategic thinker with a customer-first approach
• Proficiency in using CRM tools and sales tracking systems

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