Now Hiring: Operations Manager
Location: Dayton, OH (Regional travel across Ohio, Indiana, and Kentucky)
Compensation: $70,000 – $85,000 per year + KPI-based performance bonus
Benefits: Health, vision, dental, 401(k), paid time off
About Us
Nexgen Vending is a rapidly growing leader in the amusement vending and on-premise
entertainment industry. We specialize in digital jukeboxes, arcade games, ATM machines, dart
boards, pool tables, and more — all placed in bars, clubs, and breweries across Ohio, Indiana,
and Kentucky. With a strong focus on customer satisfaction, innovation, and community
engagement through leagues and live events, Nexgen Vending brings fun to life in every venue
we serve.
Position Overview
We are seeking a highly organized and proactive Operations Manager to oversee daily field
operations and lead our service and install teams. This position ensures that equipment is
performing optimally, customers are receiving timely support, and new accounts are being
installed and activated efficiently. The Operations Manager will work closely with our ownership
team, technicians, and entertainment staff to ensure seamless execution across all operational
functions.
Key Responsibilities
• Lead and manage the field service team, including scheduling, routing, and issue
resolution
• Coordinate machine installations, moves, and maintenance
• Monitor machine performance, service response times, and technician productivity
• Ensure service issues are resolved within company standards to maintain high uptime
• Manage inventory of machines, parts, and supplies
• Support new account activations and venue setups
• Assist in planning for growth, routing optimization, and resource allocation• Conduct routine field visits to maintain quality control and build relationships with venue
partners
• Collaborate with other departments on leagues, live events, and customer satisfaction
initiatives
Education & Experience
• Bachelor’s degree preferred (Business, Operations Management, or related field)
• Equivalent work experience in operations, logistics, or field service management will be
considered in place of formal education
• Minimum 3 years of relevant leadership experience required
What We Offer
• Competitive salary based on experience
• KPI-based bonus opportunity tied to performance goals
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Phone and mileage reimbursement
• Dynamic work environment in a growing company focused on customer experience and
team success
Send Resume to accounts@nexgenvending.com
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