Vendor Program Manager Job at Service Specialists Ltd, Biloxi, MS

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  • Service Specialists Ltd
  • Biloxi, MS

Job Description

About the Opportunity:

We are partnering with a rapidly growing independent insurance agency specializing in Auto, Workers’ Compensation, and Commercial Property to find a tech-savvy and strategic Vendor Program Manager . This individual will lead efforts to build, manage, and grow the agency’s preferred vendor network —negotiating discounts, maintaining vendor data in HubSpot , and supporting marketing campaigns that enhance the value of vendor partnerships for clients.

This is a high-visibility role ideal for someone with a background in vendor or partner relations, marketing automation, and CRM tools—especially HubSpot.

Key Responsibilities:

  • Negotiate and manage vendor discount agreements, ensuring alignment with agency goals and client needs.
  • Maintain and update vendor data using HubSpot custom objects, ensuring accuracy and proper access for use in client portals and communications.
  • Collaborate with the marketing team to develop and execute promotional campaigns via HubSpot Marketing Hub, targeting segmented client groups with relevant vendor offerings.
  • Track and report on discount redemption and engagement metrics using HubSpot reports and dashboards to assess program performance and vendor ROI.
  • Expand the vendor network by researching, vetting, and onboarding new partners across key service areas (e.g., claims support, inspections, legal, safety).
  • Serve as the primary contact for vendor communication, performance review, and compliance documentation.
  • Identify and implement program improvements to enhance vendor visibility, client value, and operational efficiency.

Qualifications:

  • 3+ years of experience in vendor program management, strategic partnerships, or B2B marketing—preferably within the insurance, finance, or professional services industries.
  • Hands-on experience with HubSpot CRM and Marketing Hub, including custom objects, workflows, lists, and reporting.
  • Proven success in negotiating vendor agreements and managing partner performance.
  • Strong understanding of CRM data management, marketing campaign execution, and performance tracking.
  • Highly organized with excellent communication and project management skills.
  • Ability to work cross-functionally with marketing, sales, IT, and operations teams.

Preferred Qualifications:

  • Familiarity with insurance vendors or commercial service providers (e.g., restoration companies, TPAs, inspection firms).
  • Experience managing client portals or integrated tech stacks.
  • Knowledge of promotional marketing tactics, client segmentation, and vendor onboarding workflows.

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